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Medtelligent Momentum Continues with Move to New River North Location

Last month, Medtelligent said goodbye to their old home and hello to a new office in River North. The 15,000 square foot space, located just a block from where their flagship product ALIS (pronounced “Alice”) experienced significant growth, is three times the size of their original space. Critically, it’s designed to accommodate growth. 

Medtelligent, which makes software to support assisted living communities, was founded in 2005 and has consistently experienced double-digit growth. 

“We grew over 40% revenue-wise last year, and even more importantly our market share has expanded significantly. We have an aggressive roadmap and plan to double our team size in the next twenty-four months, so we really needed the extra space,” says chief executive officer John Shafaee. 

Let there be light…and conference room space

The open-plan loft space occupies the entire fourth floor at 303 West Institute Place. 

“The biggest difference to me is that there’s more light,” says associate product manager Kevin Skinner. “It’s just brighter.” 

In addition to more natural light, the space features a significant expansion of conference room space. “I like that we’re not fighting over conference room space,” says senior engineer Nichole Baiel. 

The new space also features a large central conference room separating the open-plan space. This allowed Medtelligent to separate the client services and engineering teams. While chief operating officer Trisha Cole mentioned some heartache about separating the teams, it was important. “We are too loud! It is really hard for them to focus with all of the talking we do [to support clients.]” 

Coming out of the shadows

Coming on the heels of a rebrand and significant product launch, the move is symbolic of bigger changes at Medtelligent. 

“We’ve proudly grown exclusively through referrals to this point,” says Cole. “The company has been committed to investing everything back into the people and the product, but now it’s time for us to focus a bit more on the company’s public presence.” 

Citing success with larger clients, especially those with fast-growing portfolios, Cole mentioned that even customers and partners have been encouraging the company to “get the word out.” After years of being in the background, “we’re ready to come out of the shadows into the light,” says Cole.

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Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.